A couple callers insisted that Mark had Artie use a pen that can record what it writes. Artie said he didn't think this was true and insisted that Howard go through with the bit. Mark then recited the alphabet while staring at Artie. Mark correctly guessed that Artie's word had an "i" in it.
Howard tried the same method, but was unsuccessful. Mark then guessed the rest of the letters of Artie's word one by one, adding "s", "t", and eventually, "o." Mark said the word was "Otis", and Artie admitted that Mark was correct.
Howard asked Artie why "Otis" was the password, and Artie said that his dad used to work at a factory that manufactured Otis elevators. Howard then tested Mark's method with a new word, but Mark wasn't able to guess Howard word; "this." Howard asked Artie if he was disappointed that he can no longer verify any "contact" with his father using their password, but Artie said he was fine.